Sooner or later every homeowner has to call a plumber and chances are good that you will end up doing it during an emergency. The last thing you want to wake up to is a basement full of water or clogged pipes on a long weekend. If you have never dealt with this before you may not have any idea who to call or how it works. That’s okay, we will help you get the right plumber in an emergency and getting everything running smoothly again.
1. Call an Actual Plumber
You want to bring in a professional, not your neighbor’s brother’s nephew who happens to be a handy guy. Everybody knows someone who “might” be able to fix it but who isn’t actually a plumber. If you have a tiny leak, the wrong person can leave you with a bunch of holes in your walls and that small leak turns into a big one. A licensed plumber who spent years training knows how to fix your leak or any of the other plumbing problems that may plague you.
How do you decide if the plumber you call is competent? You can start by asking to see things like licenses and insurance. You want a plumber that has at the very least a web site and a telephone that an actual person answers. You can check their reviews on Google, Yelp or a couple of other sites to see what past customers have to say.
2. Get Recommendations!
There are dozens of plumbers that come up when you do a Google search, doesn’t mean any of them are any good. You can always check with any local family members or friends that own their own homes to see who they use. Ask them why they called a plumber and how the experience went. Plumbing covers a lot of area, you want to make sure that you get someone who does what you need.
If your friends and family don’t know any local plumbers, no big deal you can still rely on Google to help you out. Google and a bunch of other sites all have reviews from previous customers and you can check out the best ones. You also want to have a look at how long they have been in business, generally if they have been around awhile and built a good reputation then they are probably your best bet.
3. Get an Estimate
No matter what type of home services contractor you need to deal with, sticker shock can be a real thing. Find a plumber that will give you a price for the entire job. If it is an after-hours emergency many of them will have a minimum call out rate. Most will give you an idea of the price over the phone, but that will be just a guess. Ideally you want a written estimate of what the job will cost, including parts and labor. You also want to find out if they guarantee their work and if there are any terms and conditions to that guarantee.